Contact information
We’re here to help. If you have any questions about your order, shipping, returns, or our products, please reach out and our team will get back to you as soon as possible.
Customer Support
Email: helo@vivalorra.com
Phone: +44 7478035585
Response time: We typically respond within 24–48 business hours (Monday–Friday).
Before You Contact Us
To help us assist you faster, please include:
- Your order number
- The email used at checkout
- A brief description of the issue
- Photos (if the request is about a damaged/incorrect item)